HamperMaids associates are trained to be detail oriented and careful with your laundry. Each associate wears protective latex gloves when handling your items. Our Promise is to always be looking out for your family's best interest in safely washing your items.
HamperMaids uses P&Gā¢ branded products. We use TideĀ® detergents with a variety of fragrances to choose from. We also have free & gentle TideĀ® products. We use DownyĀ® fabric softners in all our washes. We use BounceĀ® dryer sheets. We have free & gentle selections as well. A Hamper Profile will allow you to choose which is right for your family. Our Promise is to use the highest quality products to clean your items.
HamperMaids understands your clothes and undergarments are personal and sensitive items. We take this seriously. For this reason, we want our customers to feel safe and comfortable using our service. We NEVER wash or dry your items with another customer's items. We ALWAYS wash towels separate from clothes. We provide mesh bags for our customers to place their undergarments and intimate items for cleaning. We place clean items in Ziplok style plastic bags so you are presented with fresh items. The sealed bags makes it easy to separate clothes at your home to put away. If you have a specific request we will do everything we can to accommodate. Our Promise is to ALWAYS provide our customers with a high level of comfort when performing our service.
What is a Hamper Profile?
- A Hamper Profile is HamperMaids term for your specific laundry specifications. This profile is generated by you to inform our associates which products to use and any special requests.
When are your scheduled pickups and deliveries?
- We pickup & delivery Monday - Saturday. A HamperMaids associate will inform you of your specific day upon signup. Hamper bins are to be out front by 7AM on your scheduled day.
What are your Terms & Conditions?
- Please see our contact page for a copy of our terms and conditions.
What do I do if one of my items is damaged?
- HamperMaids has specific terms and conditions which apply to specific items. We do, however, try our best to make it right with our customer for legitimate complaints. Please let us know immediately if you have a complaint.